Faq

Frequently Asked Questions

What types of jewellery does Usha Artificial Jewellery offer?
  • Gold-Plated Jewelry – A budget-friendly option with no guarantee but still offers a beautiful gold finish.
  • 1 Gram Gold-Plated Jewelry – Our premium range, where a small amount of real gold is used in the plating, making it more durable and luxurious.

Usha Artificial Jewellery offers an extensive variety of
stylish and elegant jewelry, including:

✨ Earrings – studs, hoops,
danglers, jhumkas, statement earrings

✨ Necklaces & Pendants – Trends in traditional,
modern, and casual wear

✨ Bracelets – Chic bracelets,

✨ Rings – Cocktail rings, stylish rings, and elegant
bands

✨ Chain – Stylish yet traditional Chain to match your
style

✨ Mangalsutras – Traditional and modern patterns
symbolizing grace and heritage

Discover a collection where elegance meets everyday versatility, designed to complement your style for daily wear, festive occasions, and special events. Explore our newest creations at ushaartificialjewellery.in
💎✨

Are the jewellery pieces suitable for daily wear?

At Usha Artificial Jewellery, we bring you a stunning collection of jewellery crafted for everyday elegance. From chic studs and minimalist necklaces to trendy bracelets and lightweight rings, our designs are perfect for daily wear. Combining durability with timeless appeal, our pieces effortlessly transition from work to casual outings, ensuring you stay stylish every day. Explore our collection at ushaartificialjewellery.in.

What payment methods are accepted?

At Usha Artificial Jewellery, we provide a variety of convenient payment options to ensure a seamless shopping experience:

  • 💳 Credit & Debit Cards: Visa, Mastercard, RuPay, and more.

  • 📱 Digital Wallets: Google Pay, PhonePe, Paytm, and other popular platforms.

  • 💻 Net Banking: Direct payments from major banks.

  • UPI Payments: Fast and secure transactions via UPI.

  • 💵 Cash on Delivery (COD): Available in select areas.

For the most accurate and up-to-date information, please visit our website or contact our customer support team. 😊

How can I track my order?

Tracking your order with Usha Artificial Jewellery is simple and hassle-free. Here’s how you can do it:

  1. 📦 Order Confirmation: After placing your order, you’ll receive a confirmation email, WhatsApp message, or SMS containing a tracking link.

  2. 🔍 Tracking Number: Use the tracking ID provided in your email, WhatsApp, or SMS to check the status on our courier partner’s website.

  3. 🌐 Website Tracking: Visit the Usha Artificial Jewellery website and navigate to the Order Tracking section. Enter your order details to get real-time updates.

  4. 📞 Customer Support: For further assistance, feel free to reach out to our customer support team:

For the most accurate and up-to-date tracking information, refer to the latest details provided via email, WhatsApp, or SMS. 😊

What are your shipping and delivery timelines?
  • We dispatch all orders within 24 hours of order confirmation.
  • Delivery takes 3 to 7 days depending on your location.
What is your return and exchange policy?
  • At Usha Artificial Jewellery, we strive to make your shopping experience seamless and hassle-free. Here’s an overview of our return and exchange policy:

    1. 🔄 Return Window:
      Most products can be returned or exchanged within 1 days of delivery. For exact details, please visit our website or contact our support team.

    2. 📦 Condition of Product:
      Items must be unused, unworn, and in their original packaging with all tags intact.

    3. 🔁 Exchange Option:
      If you’ve received an incorrect or defective item, you can request an exchange for the same or a similar product. Reach out to us via:

    4. 💰 Refunds:
      Refunds are processed once the returned item is received and inspected. The amount will be credited to your original payment method within a few business days.

    5. 🚚 Return Process:
      To initiate a return, please contact our customer support team via email or WhatsApp for assistance.

    For the most accurate and detailed terms, please visit www.ushaartificialjewellery.in or reach out to our support team. 😊

How do I take care of my jewellery?
  • To maintain the shine and longevity of your jewelry:

    • Store it in an airtight box.
    • Keep away from water, perfumes, and chemicals.
    • Clean with a soft cloth after each use.
How do I care for and maintain my jewellery?
  • To ensure your Usha Artificial Jewellery remains stunning and durable, follow these simple care and maintenance tips:

    1. 💎 Avoid Water & Chemicals:
      Keep your jewellery away from water, perfumes, lotions, and household chemicals to prevent tarnishing or damage.

    2. 🛑 Store Properly:
      Store your pieces in a soft pouch or jewellery box to avoid scratches and tangling. Keep them separate to maintain their shine and finish.

    3. ✨ Clean Gently:
      After each use, gently wipe your jewellery with a soft, dry cloth to remove dirt, sweat, or oils. Avoid using harsh cleaning agents.

    4. 🚫 Remove Before Activities:
      Take off your jewellery before bathing, swimming, exercising, or doing household chores to prevent wear and tear.

    5. 🌡 Keep Away from Heat & Sunlight:
      Prolonged exposure to heat and direct sunlight can fade certain materials and weaken the jewellery.

    6. 🔄 Regular Maintenance:
      Periodically check for loose stones, clasps, or any damage. Address any issues promptly to ensure long-lasting wear.

    By following these easy steps, your Usha Artificial Jewellery will stay sparkling and elegant for years to come! 😊✨

Where do you ship your products?
  • We operate exclusively in India and deliver across the country.

Do you provide Cash on Delivery (COD)?
  • Yes! We offer Cash on Delivery (COD)

How can I contact Usha Artificial Jewellery customer support?

Usha Artificial Jewellery - Char Shahar Ka Naka, Char Sahar Ka Naka, Ranipura, Gwalior, Madhya Pradesh 474003
+91 86025 85508
contact@ushaartificialjewellery.in

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